<Important notice for customers forwarding products outside of Japan>
Compensation for damage from our store only applies to items within Japan. Therefore, if a package sent from an overseas forwarding company is damaged, please contact the forwarding company directly, not our store. Also, if the package is damaged, please keep all boxes and packaging materials and contact the forwarding company. We cannot compensate for damage to packages sent from a forwarding company, so when forwarding your package, please select a shipping method with damage compensation (※Compensation may not be applied depending on the damage). In addition, our store packs packages for overseas forwarding several times stronger than packages sent within Japan, and we will continue to make efforts to prevent damage from occurring in the future, so we appreciate your understanding.